We are accredited Shopify partners and work with this platform every day. We find it is the most user friendly e-commerce platform on the market, and our clients love that they can self manage their products, orders and images. Shopify also integrates very well with external applications such as accounting software, customer mailing list platforms and shipping apps.  We are always happy to start our build with a clients preferred template and customise it, or build it completely from scratch. This is our go-to e-commerce platform for retailers, e-tailers and even digital products.

With 20 years of our own small business experience behind us as well having established a working relationship with more than 200 small businesses, we feel confident to call ourselves small business experts. Our vast experience means we can typically ascertain a client’s digital needs quicker than they can. We are very familiar with all of the moving pieces of a small business and we make sure we give our clients seamless, easy solutions so they can get on with growing their business quickly, both professionally and digitally.

We approach every project with a thorough understanding of your objectives. We will always discuss all of the strategic digital opportunities that fit with your goals, whether it be social media, digital advertising, or back-end systems which can streamline processes for maximum efficiency. We are committed to helping you establish a successful digital foundation, and we’ll work together to assess and identify your long-term digital objectives ensuring you can maximise these opportunities on an ongoing basis.

We help companies ensure their digital experience is unified with their physical one.

We identify the core values of a business and bring it to life with a visual message that matches the company’s core values. We always aim to deliver well-crafted brands that bring business long term recognisability & success.

Time for a brand update? We love the opportunity to evolve existing brands, revising their brand message without losing the strategic components and essence of the original.

We are firm believers that the success of any digital asset is anchored by incredible photography and graphics. There is no way around this. We employ photographers and stylists to ensure that our clients receive the right type of photography for a complete digital package – without the hassle of having to procure this themselves. We are experts in impactful digital photography, and what really works for our clients. 

In addition to custom shoots, we own an extensive stock photography library which clients may select imagery to use for their marketing.

The key to success for any client relationship is strong handover and knowledge transfer. There is nothing worse than being dependant on an external person to make small changes or modifications that can easily be taught to anyone, regardless of your IT skills.

After handover, our clients feel confident making small changes and updates to their own sites. We provide 1:1 training via screen share as well as provide a suite of how to videos specific to each client’s website. This allows clients to refresh their skills any time – whether it be months or even years down the road with our handy videos.

We also offer a fantastic optional annual customer support package so there are no surprise invoices, if you prefer us to make your changes.  

For clients who would like a longer-term retainer partnership with Firestone Digital, we offer; Digital advertising strategy, copywriting, artwork, ad management, implementation and analytics services. Our retainer relationships are well developed and ensure that we are working together as a team to meet your advertising objectives.