Privacy Policy
Effective Date: 01 June 2025
At Firestone Digital, your privacy isn’t an afterthought — it’s part of our commitment to building trust. Whether you’re exploring our services or partnering with us long-term, we’re clear about what data we collect, how we use it, and your rights as a visitor, client, or collaborator.
1. Who We Are
Firestone Digital is a boutique digital agency based in Australia, specialising in Shopify strategy and AI-powered automation. You can contact us at:
Firestone Digital
Registered Address is 101 W Fyans St, Newtown VIC 3220
Email: info@firestonedigital.com.au
Phone: 0439314155
2. What Data We Collect
We only collect what’s necessary to serve you better. This includes:
- Personal Information: Name, email, phone, company name (if provided)
- Site Usage Data: IP address, browser type, device, and usage patterns (via cookies and analytics tools)
- Client Data: Project-specific files or information you provide voluntarily through forms, email, or onboarding
3. How We Use Your Data
We use your data to:
- Respond to enquiries and provide services
- Improve our website and offerings
- Send occasional updates or newsletters (with your consent)
- Fulfill legal obligations
We don’t sell your data. Ever.
4. Legal Basis for Processing
Under GDPR, we rely on the following legal bases:
- Consent – When you opt in to communications or submit a form
- Contract – To deliver services you’ve requested
- Legitimate Interest – To improve our site and better serve users
- Legal Obligation – Where required by law
5. Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Object to processing
- Lodge a complaint with your local data authority
To exercise these rights, email us at info@firestonedigital.com.au.
6. Data Retention
We retain personal data only as long as necessary — typically for the duration of our working relationship, or to comply with legal and operational requirements.
7. Third-Party Services
We may use trusted tools (like analytics, CRM, or payment processors) that comply with GDPR. Your data may be processed outside the EU but only by partners who meet strict data protection standards.
8. Cookies
Our site uses cookies for performance and analytics. You’ll be asked to accept or manage cookies when you first visit.
9. Security
We take security seriously. Data is stored securely, access is limited, and we regularly review systems to prevent breaches.
10. Updates
This policy may evolve. We’ll notify you of significant changes, and the latest version will always be available on our website.